Return Policy – Byron and Coast

Thank you for your purchase from Byron and Coast. If for any reason you are not completely satisfied with your order, we are here to help.

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Return Conditions

• Returns are accepted within 30 days of receiving your order.

• Customers are responsible for return shipping costs unless the item is defective or does not match the description.

• Items that have been altered for hygiene reasons or customised to order are not eligible for return.

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How to Return an Item

• Register your return request through our customer service team.

• Package the item securely and include a copy of your order confirmation.

• Send the parcel to the return address provided upon approval of your return request.

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Refunds

• Once your return has been received and inspected, the refund will be issued to the original payment method used at checkout.

• Refund processing may take up to 7 business days, depending on your bank or payment provider.

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Exchanges

We currently do not offer direct exchanges.
If you would like a different item, please place a new order.

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Return Address

Provided upon request.